@Roselitgarden said in Take AC off microsoft store until you fix it not being credited:
Okay so you are not banned, and you did not get the refund. That makes more sense, the way that's worded makes it sound like you are banned / got refunded and therefore got banned. If Xbox told you it was alright to go through the bank I think it would be okay? I wouldn't do the paypal chargeback but one via your bank maybe if it didn't pull from your paypal balance. If anything contact them again and make sure it was perfectly to charge back since you never got the AC.
The issue with that is Xbox can be okay with the chargeback and sega could be against it(xbox won't be okay with it thats why I asked to speak with a supervisor at the audacity that they would even suggest it because Xbox bans accounts from reversal transactions)
Also if I do a chargeback with bank, it would set paypal balance negative, I would have to work with paypal too.
But the option is not even valid in the first place because as I said before
Chargebacks ban accounts in 99.9999999999999999999999999999999999999999999999999999% of cases.
Also in the case of a chargeback, they send the information to me to fill out, and they send it to xbox and xbox reviews it.
Considering they refused refund it wouldn't be an amicable chargeback