For some reason, on two of my characters, Franca is not giving any client orders. She doesn't have the blue box over her head, but Sophia and Yeerkes do. Does anyone have an idea why this could be happening?

Maybe you're missing a pre-requisite quest? Do I know off the top of my head what quests proceed into Franca's?... no sorry! lol Double check people like AFIN and COFY

Wow I'm an idiot - I skipped a Cofy mission because it didn't give EXP. That did it lol - thanks a ton.