Cannot Create Third Character

Howdy. I don't normally make forum posts so my apologies if I've screwed something up here.

After playing for some time, I decided to create a new character. At one point I had three characters, but decided to delete one to go through character creation again. After waiting 24 hours and confirming that the character was deleted, I am now left with only 2 characters across all ships.

As of now after having successfully deleted the original third character, when I try to make a new I am prompted to purchase a pass. I have again confirmed that I only have two total characters across all ships. Is there an issue on my end? Or is there perhaps something that can be done?

What ship are you trying to make a character on? If it is Ship 3, that ship is currently having problems.