Please reset my 2nd password

i dont understand why this is not automated, it has now been 4 days since i submitted a ticket with no response

@GM-Beemo @GM-Beppo @GM-bill @GM-Bleed @GM-Cheezpuff @GM-Cinder @GM-Deynger @GM-Hamed @GM-JJDragon @GM-Kchan