3 days no response on a support ticket

Does anyone know of any way to get in touch with someone a bit more directly? i submitted a ticket about resetting my 5-digit 2nd password 3 days ago and haven't gotten any response. i bought premium to be able to trade items with my friends but am unable to do so because i forgot my password

@awstreit game doesnt have support just kinda fecked maybe in 2021 assumijg game doesnt get shut down as its bricking peoples computers