So these are the problems my girlfriend is having:
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The game seemed to have nuked itself.
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The store wouldn't let reinstall.
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She manually tried deleting what files she could remaining in the folders to uninstall but could not.
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She installed PSO2 tweaker but at this point it's just saying something about documents and OneDrive which makes no sense to me.
We did this command in powershell Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage
Which finally allowed the game to install again but we used the microsoft store again and now when pressing the play button we get this error.