didn't recive premium after buying from ac shop

firstly, i was already buying 3000 AC Poin for windows store and using it for buying premium. i tried buying 1 30 days premium, after bought it i didnt find it on inventory or storage.

![alt text](1b1c5d72-808c-471e-ab4b-33466ff31561-image.png image url) ![alt text](a81c72e9-f93c-4d2e-9931-c8fcf39c8a22-image.png image url)

Please help IGN: SamuraiGirl Ship 2: Ur