Cannot login

Hello, I can't login. I get this error on all the servers I attempts to login. How to solve this? Thank you very much.

pso20200530_003626_000.jpg

That means the ship you are trying to enter is full. Check its status. It should let you in if it says Normal or Crowded, but it will refuse if it says Full.

@Ragnawind said in Cannot login:

That means the ship you are trying to enter is full. Check its status. It should let you in if it says Normal or Crowded, but it will refuse if it says Full.

Even server with green color results in this.

I'm not sure if this could be affected it, but what region are you in? Is it USA or Canada? you might need to send a support ticket if you are. If you aren't in the USA or Canada, they can't offer support, but people can help trying to diagnose the issue further.

@Ragnawind said in Cannot login:

I'm not sure if this could be affected it, but what region are you in? Is it USA or Canada? you might need to send a support ticket if you are. If you aren't in the USA or Canada, they can't offer support, but people can help trying to diagnose the issue further.

I am in Canada, maybe i need support, thanks.