Crashing on character select screen

Is anyone else crashing at the character selection screen? I made a character and it started to log in, then it just crashed to desktop with no error message. Now when I start it I can get to the character select screen but it just freezes and crashes instantly, can’t even click my character or create a new one.

I had the exact same issue as you, I followed this link: https://pso2.acf.me.uk/IncompatibleApps/index.php

The link helped me a lot as my issue was RiviaTunerStatistcsServer software bundled with MSI Afterburner, I turned it off and now I can play the game without any errors or crashes, turns out the anti-cheat service in PSO2 (GameGuard) doesn't like certain software and will crash if it detects one.