AC purchase not showing up.

A friend has made 3 transactions for PSO2 at $5 a piece and has receipts for them but nothing is showing on his account. I made a purchase of $5 but mine showed up instantly. Anyone else run into this issue?

P.S. its been about 6 hours since his purchases

Heya, I have had a similar issue with trying to buy 1500 with of AC Exchange Tickets. I made a ticket to support about it but not sure how long they will take for a reply.

I am worried that my issue is because my Microsoft Store is a different email/account than the email/account that I selected to play the game on which has my gamertag. I am curious if your friend is in a similar situation where they have selected a different email at the game title screen than the email that is their Microsoft Store account.