Game CRASH RANDOMLY every now and then

This happens to me every 15 mins! I have an alienware computer with a rtx 2080....

@ruruicu the folders dude, you have to whitelist all the folders, not just the executables.

@Fresco4802 I just tried excluding everything including files.. and I still DC every 30 minutes sigh.. im losing hopes

So everytime GameGuard Error Report it's regarding to C\Program Files\Windows Apps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9..

The name of file affected are the following (which is in the same folder above) npgl.erl event.erv 1npsc64.erl 1npgmup.erl 1npgm.erl 1npgl.erl Onpsc64.erl Onpgm.erl Onpgl.erl Onpgg.erl

I uninstalled Malwarebyte, I excluded every file and folder regarding PSO2, even put every file regarding PSO2 on firewall exceptions.. im being desperate.

Hello everyone! We deeply apologize for the technical issues most players are experiencing. I want you to know that we are with you regarding this matter and our team is working so hard to report all of the suggestions and feedback you guys are experiencing. I humbly ask you to please give us more patience as we try to fix all these issues.

@GM-Bleed

I appreciate that... it's unplayable..

Faulting application name: pso2.exe, version: 0.0.0.0, time stamp: 0x5ecbe8f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xfffffffebd49f4f8
Faulting process id: 0x3bc8
Faulting application start time: 0x01d6372b71750154
Faulting application path: C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2.exe
Faulting module path: unknown
Report Id: 686163e3-da05-41de-98c2-ae2cb954e5e4
Faulting package full name: 100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j
Faulting package-relative application ID: Game

Even with Antivirus completely disabled.

New one:

Faulting application name: pso2.exe, version: 0.0.0.0, time stamp: 0x5ecbe8f6
Faulting module name: nvd3dumx.dll, version: 26.21.14.4614, time stamp: 0x5ebf259a
Exception code: 0xc0000005
Fault offset: 0x00000000008d3f6d
Faulting process id: 0x2464
Faulting application start time: 0x01d6374004d3e906
Faulting application path: C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_55e7fb10ab85a7c2\nvd3dumx.dll
Report Id: 51dda2b7-9357-4a64-a0a3-3a6d6c3da5ec
Faulting package full name: 100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j
Faulting package-relative application ID: Game

nvd3dumx.dll now

@Elesthor

You should try the following.. it fixed the 30minutes DC stuff... but I encountered a worst problem so i'm gonna give up on playing PSO2 for now until the Dev does something.

  • Uninstall cleanly PSO2
  • Download PSO2 Tweaker
  • Download the first 11 GB of PSO2 from Microsoft Store
  • Install the rest of the patch through PSO2 Tweaker
  • Once that's completed, through PSO2 Tweaker, press Troubleshooting, then press the Game Guard Fix, the PSO2 EXE fix and the Permission Fix.
  • Once that's completed, click on Toubleshooting again, and do New Method Check File.
  • Once that's completed, you can close PSO2 Tweaker then open PSO2 through the launcher, you should be available to play with no problem without even DCing..

The biggest problem I encountered when using this method is that.. the moment you log off and log back in. or you restart your computer.. the game won't open anymore. basically it's getting whipped out by Microsoft lmao.. they also dumb the 65 GB of file on WindowsApp/MutableBackUp so they hold hostage of your space as well.. I gave up at this point. if you'll follow this method, dont even log off. or else it's back to square 1 - 65GB of space EACH time you try this.

anyone else experiencing this?

Got disconnected a bunch. will give this game another go when it isn't broken. uninstalling for now.

Faulting application name: pso2launcher.exe, version: 0.0.0.0, time stamp: 0x5ecbe8f6
Faulting module name: d3d9.dll, version: 10.0.18362.387, time stamp: 0xc808fce5
Exception code: 0xc000001d
Fault offset: 0x000000000002df99
Faulting process id: 0x1fc4
Faulting application start time: 0x01d637fc95036803
Faulting application path: C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2launcher.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: e388814e-bbd8-42ce-b310-61c55231108d
Faulting package full name: 100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j
Faulting package-relative application ID: Game

A new one

I guess we can just use Tweaker now, it's supposed to resolve most of this for us. As for the new crash that happens when you "fix" things, I'm seeing that it happens after the MS Store attempts to probe the app for an update. My game is not installed on my system drive, that may be the issue. It see the game as a legal illegal alien and doesn't know what to do. Good ol' billion dollar companies.

Well excluding the stuff in Windows Defender worked for about ... 2 days it's back to doing it again.

  • Reinstalled Drivers

  • Checkdsk

  • SFC

  • Memtest

  • Disabled Afterburner

  • Disabled Antivirus

  • Disabled Mouse & Keyboard applications

  • Tried with Tweakler

  • Tried without Tweaker

  • playing every other game with no issues

It's certainly an issue with PSO2.

Faulting application name: pso2launcher.exe, version: 0.0.0.0, time stamp: 0x5ecbe8f6
Faulting module name: nvd3dumx.dll, version: 26.21.14.4614, time stamp: 0x5ebf259a
Exception code: 0xc0000005
Fault offset: 0x0000000000ab6181
Faulting process id: 0x14f0
Faulting application start time: 0x01d638f197c00342
Faulting application path: C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2launcher.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d5216eae94436d77\nvd3dumx.dll
Report Id: d7cd916d-b0b6-411d-8469-ec63b5b34f19
Faulting package full name: 100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j
Faulting package-relative application ID: Game
-------------------------------------------------------------------------
Faulting application name: pso2launcher.exe, version: 0.0.0.0, time stamp: 0x5ecbe8f6
Faulting module name: d3d9.dll, version: 10.0.18362.387, time stamp: 0xc808fce5
Exception code: 0xc0000005
Fault offset: 0x000000000002df7e
Faulting process id: 0x4994
Faulting application start time: 0x01d638ff41517bed
Faulting application path: C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2launcher.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll
Report Id: 94f9cff2-4dfa-429d-95fa-02bb63a1f71e
Faulting package full name: 100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j
Faulting package-relative application ID: Game

Full DMP: https://pastebin.com/EGVy8P2S