After clicking the start game button, the gameguard splash screen loads but then dissappears and nothing happens. When checking the windows application logs I found the following error message:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-05-27T19:28:29.129216000Z" /> <EventRecordID>9036</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-26SQN3J</Computer> <Security /> </System>
- <EventData> <Data>pso2.exe</Data> <Data>0.0.0.0</Data> <Data>5ecbe8f6</Data> <Data>xgameruntime.dll</Data> <Data>10.0.19041.1870</Data> <Data>4cf7c9be</Data> <Data>c0000409</Data> <Data>00000000000f6492</Data> <Data>e54</Data> <Data>01d6345cfba9f26b</Data> <Data>C:\Program Files\WindowsApps\Mutable\100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j\pso2.exe</Data> <Data>C:\WINDOWS\SYSTEM32\xgameruntime.dll</Data> <Data>c73cba7b-a3c8-4942-bc53-c095b169894e</Data> <Data>100B7A24.oxyna_1.0.7.0_x64__wyfsmff9ynw7j</Data> <Data>Game</Data> </EventData> </Event>