@AyAyyRon No matie. Come on, keep up here. Let me lay this out for in child speak. This is not a new game but it IS a fresh distribution method. Essentially a "new" launch.
The game (that's PSO2) isn't the problem. The GAME (Again, that's PSO2) runs just fine, and that's because it's been running since 2012 or whenever it was. The GAME is fine.
Right you got that? Now this is the hard bit, pay attention now:
The distribution method (That's the STORE! The Microsoft Store!) however is not. The GAME (PSO2) has NEVER EVER been distributed via this method (The MS Store) and this is creating new, unique issues no one expected at a professional level. Do you follow now? These are NEW bugs because of the distribution method. Not the game.
Now did you understand it that time? Yeesh.