Please help me. When I try to download, the game stuck on "Downloading Phantasy Star Online 2..." For over 10 minutes now... Is it only me??? It only stuck at downloading without any progress, there isn't even a progress bar, just downloading. I even tried to restart windows update services and disable all non-related services and run Ccleaner, and non of it works!!!
Good news folks! I've successfully installed the game and played it yesterday without any problems. The solution that i get from the technical support is to Reset your PC.
How to reset?
Go to Updates & Security > Recovery > Reset This PC ("You can choose between keep your files" and "Remove everything") Installation takes 1-2 hours.
Why this Happens?
It is caused by a faulty registry on the windows update location, that made it impossible for the computer to get any downloads on the Microsoft server, this also includes the Microsoft store. This is caused by illegally downloading and installing a copy of the Windows 10 OS. By Resetting your computer, it converts all of your apps, settings and registry to it's original form.
(Before resetting your computer, you must update it to the latest version of windows, because if you reset it, you will still use the older versions)
How to Update to Windows 10 latest version (1909)
Go to this link: https://www.microsoft.com/en-us/software-download/windows10
And download the Update Assistant.
Be sure to turn off your Antivirus and firewall.
Installation takes 3 hours in total.