I am very much enjoying PSO2 on xbox and I have at lest 600 hours logged over 4 characters, waited 8 years for this and I want this game to do well.
but.. I live in NZ along with my Alliance members and we have several issues..
I am worried why PSO2 does not show in the market place for non NA customers. Please remember PSO Team there are THOUSANDS of potential customers all with money you are missing out on around the world because your game is not visible to them. Please make it available it's a similar problem to the game being only in japan for 8 years.
It then makes it very difficult for these people to purchase ARKS cash because the game doesn't even show on their Xbox and buying gift cards for a different region is risky. We want to give you money but this barrier prevents us. This is an URGENT business problem that you need to fix quickly. We want to give you money but we can't, such a poor business mistake, it's amateur...
I am really enjoying this game and want it to do succeed because there is no reason PSO3 shouldn't be made if this does well. Please prioritize this issue, it's important you get this right.
And yes people.. it's a pain in the arse for non US customers to buy Arks cash. There are alot of people that just can't do it because of the barriers. Not everyone is a super nerd.
Keep up the amazing work I'm sure this is one of many things you are working on because it means we get you paid.
We almost lost you PSO team.. Never again!
Nathan from NZ