2nd Password

I’m new to the game and I don’t ever remember making a “2nd password”, but apparently everything I enter is incorrect, how can I reset it? I’ve googled it and everything and have found nothing that helps

If you have not created one, it is prompting you to do so, and it must be a 5 number passcode, no letters, no symbols.

If you really do need to reset it, go to the support site, click "Submit a request" in the top right corner, and then select "Item Shop Password Reset (2nd Password)".

I was attempting to make one, but the code I made doesn’t work or maybe I’m just dumb, but thanks for the help, I just started playing today and I’ve had no help with solving this, thank you so much