Can't select a ship

Everytime I boot up the game I have to agree to the End User License Agreement and when I select a ship, regardless of if i choose getting started it tells me theres a system error and to please wait. No matter how long I wait it still displays the message

Hello Nexamancer! Can you please try reinstalling it. If that doesn't work please go ahead and submit a ticket to our Support System. Please add more details, like which console are you on. (Xbox One X, S, etc.)