Controller not working on base PSO2

Using controller to play NGS/PSO2 on windows 10... controller works on NGS.. but don't work with PSO2 base after the most recent update...

I had this happen to me yesterday as well. At first it was just on original PSO2, but now it is on both Original PSO2 and on PSO2 NGS. When I go into the game settings and try to change it back from Keyboard & Mouse to Controller, it does not change, almost as if it can't be changed to controller settings.

Not sure if this works for everyone who is having controller issues but I had the same troubles as some and I had to go into options then control settings then controller settings and make sure the gamepad was changed from direct input