There has been an issue for the pass couple months that I and other players have been experiencing. We cannot transfer from NGS > PSO2 via block transport, nor startup menu at character selection. I have changed my graphics settings, updated my pc, restarted my pc, and various methods recommended to me. This needs to be fixed. I know a lot is being fixed at once, but many are getting antsy.

Have you checked if base pso2 is installed?