I agree. The chat system right now has a lot of room for improvements. I wish we have a better control of what we see in chat both as players and streamers. I LOVE cut ins, word bubbles, autochat, stamps, BUT I don't need cut ins and word bubbles from total strangers in area chat. Option to have text only for area chat would be preferred because 99% of the time area chat doesn't apply to me. Worse is people doing their ERP out in the open, and I don't want to be forced to see it especially when I'm streaming. Thank goodness I haven't been harassed, but seeing pop ups of people insulting each other, jokingly or not, isn't a very good look for the community.
Not to mention the biggest problem--all the meseta sellers spams. We need easier ways to report meseta sellers. Right now it takes too many steps to report people who are clearly meseta scammers, and if they switch blocks before I could click on the character, the only thing I can do is search their user name and block.
Huge part of the fun of PSO2 is the community, and most of the people I have met have been absolutely lovely. With that said, please give us better control of what we want to see so we can enjoy the game fully because not everybody is considerate and people have different ideas of what's appropriate. I'm not the type to tell people what to do, and while I already to do things to minimize interaction with nasty people, I feel we need proper tools to protect ourselves from scammers and harassers.