This may go going way out on a limb here, but I think it would be awesome to see some direct remarks from SEGA's PSO2 creators regarding how the game is being received outside of Japan. I am not sure if it would be more suitable in the "Blog" section of the website, but I feel that it would depend the connection between the shot callers and the playerbase.
This isn't to discredit the community team in any way, shape or form, you guys are doing phenomenal and are managing the client relationship well, but it feels like we are very disconnected from the shot-callers. I am very curious about how they feel about everything so far as well as their optimism towards the future so far.