Arks Cash not added yet

Hello So for NGS i switched to steam (pc version) to play it. I was on windows edition. Anyway, I bought 1000 arks cash but it did not go through. Turns out I have to wait a day for it to appear for the first time. I did not know that, so I tried ordering it from the windows 10 store. I have gotten the 1000 AC from steam but not the windows store.

Who do I contact about this?

Thanks!

Still need help with this.

you need to send a ticket over it, there's nothing that can be done here in the forums

@Jamesmor How do I do that?