AC Not received. Purchased Wed 16th

Still have not received the AC i purchased. Support option on PSO2 site is not working. WTF kind of scam is this?

Hello Support team,

I have this URL when I attempt to login to your PS02 Support :

https://pso2.com/zendesksignout?kind=error&message=Invalid+data+from+remote+sign-in+mechanism.+Missing+name+or+email.

This is after I log in via my steam account on your website.

Please do something about this, I bought the rappy pack, but I still did not receive it yet either.

Thank you support team.