Missing item from founder pack

I bought the Sonic team founder pack but I guess my inventory was partially full when I retrieved it, now I'm missing some items, the Sonic costume its self for sure, I can't find it anywhere I checked all my storages many times over

As far as I know, you redeem them from the Visiphone under Campaign items. Once redeemed, they will go into your inventory. If inventory is full, they are sent to furniture storage.

@Ragnawind I just realize I bought the wrong pack, is Sonic pack discontinued?

Nothing comes up on this link for me is it a location thing, I'm on usa

@Darkdante446922 said in Missing item from founder pack:

Nothing comes up on this link for me is it a location thing, I'm on usa

The EN-US bit in the URL/Address tells you it's for the USA. So no, it's not a location issue if you're in the USA.