Unable to unlock Very Hard

My character is level 43, I completed Difficulty Level Trial II from Cofy but the Very Hard option is still greyed out, is this a glitch or am I missing something? I was able to access Very Hard with my first character no problem.

@NineFin9er Just to make it sure, you've finished Cofy's "Difficulty Level Trial II" with your second character and that character is level 43 but they can't access very hard difficulty, right? That sounds a bit strange to me...

@NineFin9er did you ever figure it out? I'm having the same problem. Thanks.