Which doesn't mean that NGS is magically excused because "og pso2 was the same". In truth, this pretty much only says that og pso2 was just as much low effort garbage, which resulted in 4k players left on steam in the end. PSO1 was heavly flawed but it managed to motivate for much longer. Additionally, mmos were pretty new back then (PSO1 isn't an mmo technically). PSU and everything related to that game wasn't an improvement (in fact the media called it mediocre at best). PSU was in fact so bad that they stop using the name and went back to PSO, because that was the only game a lot of people had good memories of. I can't believe I am saying this but even a HD Remaster of pso1 would have been a ten times better and more complete game than NGS. You can't call this pile of unfinished garbage a decent game just because the combat is good. There are tons of chinese or koreans games that have decent combat. I am a big pso fan in general but I have no idea how people can still defend what sega tries to do/does. They don't even fix the lag. People are going to leave the game and the lag is probably becoming better as a result, even though the amount of players has just a slight correlation with lags.
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