I didn't receive the AC I bought for 500AC, what should I do?
Converse with fellow players
Wait 24 hours then check if you received it. This is the case for steam users that purchased something for the first time. Meanwhile, check your purchase history to see if you have the receipt of the purchase. After 24 hours and you still don't see it, submit a ticket to sega and get with Steam/MS/ES support and see what's up with the transaction.
@Anthro-Cheetah How can I contact Sega ? I have the same problem. I bought on the 11th, today is the 14th.
The link should take you to the ticket submission page. Won't be a guarantee that it will be resolved quickly. There some folks that still waiting. Wish the best of luck to both of you.