Unable to make a Union of two Alliances

I was attempting to do a Union of Alliances (the other was a single-person Alliance but had Alliance Points that we didn't want to waste), but we were unable to finalize it.

I sent the Union request and they accepted it, but on my screen it stayed on the "Waiting for Response" prompt and on their end nothing changed. We tried a few more times, but the same thing kept happening.

Eventually, they just disbanded their Alliance and joined mine, but I want to know if this had happened to any one else.

Would you be able to submit a ticket to support about this issue? Thank you!

Yes, of course.