Gaming not making it passed the loading after selecting my character

The game wont make it pass the loading screen when your flying threw the stars after selecting char.

Steam version? If so, Press Windows key and r, then enter this: %userprofile%/Documents/SEGA/PHANTASYSTARONLINE2_NA_STEAM When the folder opens, delete item_name_cache_na.dat

i tried that and it says cant not be found.

@N_oWo_B said in Gaming not making it passed the loading after selecting my character:

i tried that and it says cant not be found.

What version of the game are you using, MS Store, Steam, or Epic Games. The above command only works for Steam. If using MS Store, just remove the "_STEAM" part of it. For EPIC Games, you remove the "_STEAM" part and replace it with "_EPICGAMES"