Steam user: After start pso2 genesis launcher nothing happen

Not sure is it just my problem or is it a SEGA/steam problem. After I click start in Steam and the launcher shows up and I clicked play and the nprotector pop-up. After this, nothing happens, no game showing up or anything. If I open task manager, It show PSO2 running and steam shows game is playing. Any fix for this?

I am getting this as well

I have the exact same problem when I try to launch NGS either via Steam or Epic Games.

I find the fix for this, need to update Window 10 to the newest version. My version of window 10 is too old.

@No-pain-No-gain that didn't work for me