Never received event items

I'm not even sure if this should be posted here but I'm having an problem with the urgent quest campaign this week starting on May 26.

I've completed more than 7 urgent quests this week and still didn't receive any of the rewards shown below.

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Those rewards aren't distributed until July 7, 2021 after maintenance. Untitled.png

GUH! Not gonna rely on the in-game notify window anymore, which is stupid imo.