help i cant launch pso2

so i have two accounts on my laptop, and on my first account it launches fine. im signed into my account and everything. but when i go into my other account, signed into steam and all, i have it downloaded (i wated 6 hours for it to download again) and it still will not launch. okease helpp !!!

Are both accounts Administrator accounts on the computer. All versions (MS Store, Steam, and Epic) require you to be logged into an account with Administrator privileges in order to launch due to its Anti-Cheat system needing to be injected into the system core.