I agree that there needs to be something addressed about Material Storage. If you see Monster Hunter as a competitor, I feel the quality of life adjustments they made to "World" was so important for the western market especially. Making sure that the storage was accessible during crafting was essential to the core loop because it kept the momentum going.
When I started playing PSO2 I immediately felt like something was amiss. I would go to craft food and think "I could have sworn I had enough materials". It was then that I realized it was not pulling from my storage. I came to these forums looking to see if people actually dealt with the loop of pulling materials out of their storage just to see if they can make anything and then put it back. I almost didn't get an answer until I heard about "Material Storage".
Now I've finally scrounged and even payed to have enough SG in order to try material storage, it's made a world of difference as you can imagine. But then it makes me that more upset that its paywalled! I understand free-to-play models, as I work in the mobile industry, and I see that you have implemented it pretty fairly across all features such as "My Room" and cosmetics, but for a game about looting I feel this compromises the core experience a bit.
I know that there is a subscription service in Japan and I'm very curious to see what will be offered in the long term in the west. But if there is one wish I had, it would to be the ability to choose the "material path", if you will. If there is any kind of material storage relief you guys can provide I would wholeheartedly consider taking it.
That said, thank you very much for opening this kind of discussion channel for us, at the very least it lets us get our frustrations out and some food-for-thought for the team. I'm loving the game and I just want to love it even more!