Steam: stuck at Loading screen after character select.

Steam Stuck at Loading screen after character select.

allrdy reinstall the game on Steam still stuck at loading screen.

Go to your computer's Documents folder for your current user, then go to SEGA, and then PHANTASYSTARONLINE2_NA_STEAM. For there, delete item_name_cache_na.dat

@Ragnawind thank you very much work now

where is the like button ^^

Worked for me too! Thank you!

This post is deleted!

Somebody help me!!! I'm having the same problem, but as I couldn't download the game through STEAN, I'm through EPIC GAMES. When creating, my character, goes to a loading screen that has a tunnel but does not enter the game!

@Leandraoconer said in Steam: stuck at Loading screen after character select.:

Somebody help me!!! I'm having the same problem, but as I couldn't download the game through STEAN, I'm through EPIC GAMES. When creating, my character, goes to a loading screen that has a tunnel but does not enter the game!

What is our Anti-Virus and is your Documents folder synced to OneDrive?

Hi,

Is there a resolution for this?

tried both Epic launcher and steam, experiencing the same issue.

I have windows defender

I'm still awaiting customer support to respond.

Tried onedrive, tried to find the delete_item thing, tried MS Store and Steam version and deactivating firewall. Nothing helps.