A lot of it really depends on the kind of questions you were asking.
If it's something that's been repeatedly infinately, like "What's the best build for my character" or "Where does this drop", or "Which S-Augments are the best", "How does this fight work?" than you can forgive them for pointing you to a wiki or other source of information -these questions get asked on a regular basis to the point many are just tired of answering them when you have resources at your disposal to use instead.
But if it's more targeted questions, such as "Hey, can someone explain to me high-end augment affixing", or strategies for things like Divide Quests, Depth Bosses, or anything that's related to content that's more tailored to the high end playerbase, and they're still acting like asses - than yeah, that's just simple elitism at it's finest, since those are questions that really need more of a focused approach than "Just go look at a guide".
That said - what kind of questions were you asking, and we can probably help you out here with them as well.