Did not arrive/activate : "FREE SG SCRATCH TICKET SLIP for Versus Annihilation"

I posted this previously to no avail, it seems others are having issues with distribution from present-related requirements as well.

I have done at least 20 of the presents and this never activated. ALL other ark appreciation promotions have been received thus far.

Yes this ended on 4/21, it lasted roughly 5 weeks. And nothing.

@ARKHAM-CANNON Just gonna tell you from experience here that you're not likely to get any help by posting here. If you haven't already done so, reach out to support via the Support > Contact Us in the menu at the top of the page. Encourage anyone else who had issues to also submit a ticket.

I can't promise anything will come of it but the GMs don't seem to engage or reply to bug threads here on forums.