https://www.bumped.org/psublog/pso2s-character-creator-evolves-with-the-graphics-engine-update/ (scroll down to "PSO 20th Anniversary"
That^ Web event: Goals with panels we unlock (that have rewards) by playing the quests (I think mop-up endless nightmare and Swirling inferno on the arks ship count for it).
I hope we're getting this. We STILL haven't had a single web event yet (jp had several since NA has been out). Even PSU NA had some web events which was a game that was handled extremely poorly for NA.
A example from PSU's Max attack G event: https://web.archive.org/web/20081217120355/http://phantasystaruniverse.jp/event/mag2008/en/
I even helped make a webevent on a PSO private server once (just mentioning that one cause I really hoped sega bothered to do this for us)
JP just had this, there's no excuse.