After a recent windows update my pso2 now seems to randomly crash. Sometimes it will be fine but in most cases it will crash in the middle of a urgent quest or mission at random. I managed to find an error report in my event viewer and need assistance in diagnosing the issue.

aulting application name: pso2.exe, version: 0.0.0.0, time stamp: 0x603fc001 Faulting module name: d3d9.dll, version: 10.0.19041.662, time stamp: 0x4653c355 Exception code: 0xc0000005 Fault offset: 0x000000000000fac2 Faulting process ID: 0x34b8 Faulting application start time: 0x01d7246d24de127b Faulting application path: F:\SteamLibrary\steamapps\common\PHANTASYSTARONLINE2_NA_STEAM\pso2_bin\pso2.exe Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll Report ID: 70e606ed-8fd3-4815-9238-9c9be46f8aba Faulting package full name: Faulting package-relative application ID:

Any assistance will be greatly appreciated.

Does your PC, have an Intel, NVIDIA, or AMD graphics card or even a combination. If you have at least one NVIDIA or AMD and the CPU has an onboard Intel GPU, open the GPU settings and force it to only use the NVIDIA or AMD GPU. You could also just disable the onboard Intel GPU from device manager. If you don't have more than one gpU, go to the Microsoft websie and download DirectX and install it or repair install it, whichever choice it gives you. Last thing to do would be to disable Dx9 features from Tweaker, if you use it, or the game launcher.