I haven't received my AC from the Microsoft Store purchase. I purchased SG originally and after the customer support team failed to provide me with an adequate response I made another purchase. This time I screen recorded the entire thing, purchase a small amount of AC on the MS Store with the same payment method, and then logged in to PSO2 using Win10/Xbox install. No AC was granted.
So now I'm patiently waiting for them to provide me with my $100 in Star Gems purchased using a gift card + PayPal to cover taxes and $5 worth of ARKS Cash purchased with PayPal.
Oh, and I haven't received my Xbox Ultimate perk for February, either.
Something is wrong with the Microsoft Store / Xbox purchases.
Note that Steam is working fine. I'm able to load up my Steam install and make a purchase through Steam's storefront without issue. This means that I receive my purchase immediately in-game.
I haven't made any purchase yet using Epic's store.