Personal shop passcode

Personal shop passcode

Hello everyone, I just downloaded and starting playing pso 2 beta for Xbox one. I have a question though about accessing personal shops.

It keeps asking for a 5 digit passcode. I did not previously make a passcode and it isn’t asking me to make one either. When i try to enter a code, it says that I’m entering the wrong passcode.

Are personal shops accessible in the beta? If so, how do you reset the passcode so that I can start accessing the personal shop?

Thank you!

You can access personal shops in the beta. But if you do not know your password and need it to be reset, to quote what GM-Deynger said yesterday,

Live Operations has said that you'll need to submit a ticket to have that addressed. ><

Go here and log in to your MS account. Then it should take you from there. https://pso2.com/signin?return_url=https://support.pso2.com

@Home-Dog

I’m going on to that link and logging in. It only leads me to forums and FAQs though. Any other routes to submit a ticket?

@Home-Dog said in Personal shop passcode:

You can access personal shops in the beta. But if you do not know your password and need it to be reset, to quote what GM-Deynger said yesterday,

Live Operations has said that you'll need to submit a ticket to have that addressed. ><

Go here and log in to your MS account. Then it should take you from there. https://pso2.com/signin?return_url=https://support.pso2.com

Thank you @Home-Dog !

At the top of this page you'll see a "Support" drop down menu. Go there, and then to contact us. Then to "contact us now", and you should be in the area necessary to submit a ticket. You'll have to log in with your MS account in the process though.

@GM-Deynger No problem! I try to help out where I can !☺