I'm really not sure what to do. I play on Xbox and I paid for 1000 AC ($9.99 or $10.86 with tax) the AC didn't show up in my account right away so I gave it 2 days. after those 2 days I contacted Microsoft and they didn't have an answer for me and denied me a refund. someone suggested I contact the game support team and that's why I'm here. I'm not sure what to do because its been about a week from trying to get someone at microsoft to help me and I still haven't received the AC or my money back. If I could get any assistance at all, that would be wonderful.
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