Please go and change your player ID from the default.
It is hard to tell who is who when everyone's Player ID is a randomly generated number.
To do so, choose the ship you normally play on. Before selecting your character choose SUPPORT MENU.
Then select the last option Change Player ID Name.
This option was free when I did it, I would imagine it is still redeemable if you haven't used it yet.
Having a generic Player ID makes it difficult to tell who is whispering, who is who in the Alliance Roster, etc.